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I faxed new banking info in oct . They are now saying they didnt get it until the 3rd time i faxed it . Are charging me a nsf fee as they tried taking it from old acc . I have the fax receipt and phone records that show it was sent . Wont void the NSF fee . Im gonna...
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1.0
#1144093
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My truck contract was over in September. We have continued making payments and were in the process of working numbers out to buy it. I open my door and my truck is gone. After speaking to two reps. bth saying sorry we just had to pay fees. First woman said $30-$100....
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1.0
I didn't like
  • It was the worst experience we have ever experienced
#1140827
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I made my payments on time for 4 ( on- line) years, except one which was sent to the lease area by mistake. I sent the regular payment on time , then I needed to pay off my car to get a letter or note that I was payed in full from G M for the mortage company I sent in...
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#1139683
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Gm Financial - My mom passed away and they still took the car

Gm Financial
#1131108
1.0
Details
My mother passed away and i called them and told them that i has a death and needed some more time to pay the loan..well 10 days later they come get the car after they agreed to give me a deferment.will never do business again with this company
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Gm Financial Customer Care Review

Gm Financial
#1036050
1.0
Details
Asked question about my payment to them through email. Over a month later recieved followup email saying i needed to call customer service and talk to them. I resolved the issue without there help within 2 days of my email to them. Terriable customer service. My bank was right on it and helped me to resolve the issue. GM financial has terriable customer service.
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
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Reliability
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Short Review on December 16, 2016

Gm Financial
#974375
2.0
Details
Online bill pay doesn't show correct amount until after due date, and western union speed pay (th company GM hired to process there online payments) doesn't allow to pay over the amount due. Customer reps stated it does, but there's a bug. They won't acknowledge the situation and just yell at me on the phone. Great truck, terrible customer service.
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Gm Financial Loan Review

Gm Financial
#504781
My mom had gm and they came on the job and got the car on her job infront of everybody and then they didn't even called her and gave her a chance and say $2000 dollars to get it back I think it's was out of order
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Ive got a lot to say about GM Financial & none of it is good. Ive had this used car since November 2012. I was offered no life & disability insurance in this loan. 2 months after I bought this car I got sick & disabled. GM has been heartless. I have paid on the car....
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#1139060
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I happen to check my credit report and I keepxseeing increased by 29$.... They fake took my car for 600... And extorted me for a 1000.00 and then extorted me for 200 more all in the same week. This place is horrible...predators... I ask the lady to explain why my...
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Anonymous
William

You're babbling.This complaint is rejected due to lack of coherence and vital information.I cannot comprehend the "they took" parts.Why ?For what purpose ?What does the bill s...

1.0
#1138952
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They have been horrible since day one. The billed me for property tax on my leased car which I refused to pay as I was never informed of such a thing. A year and a half letter I told them to prove that they had paid property tax that would then be rebilled to me. They...
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#1133160
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Made my payment online and it never posted or was drawn from account. Called GM customer service and was accused of not making payment. CS admitted to issues with online payment service and advised me to continues to post payments till I get a confirmation number....
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1.0
I didn't like
  • Comments and attitude of customer service
#1125253
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I am leasing my vehicle with this suck a company. I filed bankruptcy but DID NOT include the vehicle, well unbeknownst to me the attorney has to send them what is called a reaffirmation agreement by a certain deadline. Well, apparently my attorney did not send it in...
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#1116233
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I moved in August. I changed banks. I notified GM Financial of the bank change. In both September and October the debited my payment from both the new and the old checking accounts. Now I am out over $723.00. GM Financial augguested on chat that I could get my money...
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1.0
I didn't like
  • Lack of response
#1110459
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Contact Gm Financial

Mailing Address:
GM Finacial
801 Cherry Street, Ste. 3500
Fort Worth, TX 76102
Phone:
(800) 284-2271
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Gm Financial Products and Services

I've been automatically paying my lease through gm financial only to discover when I log in to look at my account for the first time there is a $670.00 charge labelled under 'other fees'. I called for an explanation and they said it's because tolls come to them and...
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1.0
I didn't like
  • Thieves
  • Scammers
  • Scam
#1093943
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