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Long story short. My son is in the military needs a authorization for travel in order to take vehicle out of country to next post. On 1/10/18 received paper work. faxed completed paper work back on 1/ 11 supposed to be a 24 hour turnaround on GMs part no haps missed...
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1.0
#1178711
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I have a car loan with GM Financial my loan started in 2011 I had 72 payments I defer eight of those payments I paid all the peanuts loan was due to be paid off May of 2017 with the 8 p.m. it took me to January of 2018 and they wanted my last payment to be $9,000 they...
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1.0
#1178054
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Bad business  GM Financial
I bought my car in December. My first payment is due 02/06/2018. Well I haven't received a payment notice, or a payment book like i was told I would. Tried to set up an online account because you can't reach them by phone. Still waiting on the activation link email,...
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Anonymous
William

It's nice to read a reasonable complaint from a rational person.Most of the writers herein would have used this as an excuse to withhold payments and then complain when the la...

2.9
I didn't like
  • Employees
#1176950
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GM Financial is an absolute joke, do yourself a favor and never buy or lease through them. I leased a 2016 Cadillac, the dealer was great, but the minute it was turned over to GM Financial the nightmare began. I was so frustrated with them I made the decision to call...
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1.0
I didn't like
  • Everything about gm financial
#1176790
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For starters, they spelled my name wrong for six months despite ALL of my paperwork, including the contract itself, have my name spelled correctly. Every time I called in, I was told it was corrected, and I would see the change in a few days. So I started asking for a...
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#1175997
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If I could give GM financial a 0 I would. Absolutely terrible. I do not recommend getting loan with them. Try everything you can to stay away. My card was deactivated because I had an over draw fee that I didn't know about because I moved and did not receive the mail....
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1.0
#1172625
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I just got a robo call from them on Jan 16, called them to find out I'm delinquent to the tune of $895 even though my payments have been set up through GM Financials web site since Feb 2016 to auto deduct from my checking account. I check every month to make sure the...
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#1171955
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My monthly lease payment is setup through auto pay to pull from my account on the 5th of every month. Due to GMF's system change, my payment wasn't registered in the online portal but it was still received. As of right now, I owe $751.74 according to my account with a...
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Anonymous
Tiffany L

Same thing happened to me! I have never been late on payments and the payments are automatically taken out of my checking account. Hopefully it’s just a glitch and it all gets...

1.0
I liked
  • Horrifying
I didn't like
  • Unlawful repossession
  • Employees
  • Thieves
#1171725
Reply to reviews
I have tried calling, sending e-mails and now filing a complaint to no avail. I want to change my due date, but the website has been down since Dec . 29, 2017. I then tried to call customer service to no avail. It appears the entire company has taken a hike. I tried...
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I didn't like
  • Bad service
#1166193
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CAR I BOUGHT FOR NEPHEW TOTAL LOSS IN HURRICANE HARVEY. ALLSTATE PAID, GAP PAID BUT NO RECORD THAT THEY GOT CHECK ACCORDING TO GM'S TOTAL LOSS DEPART. DAVIS CHEVROLET CHECKED ON IT AND THEY HAD CASHED THE CHECK BUT DID NOT CREDIT IT TO THE ACCOUNT, WHY YOU ASK....
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1.3
#1164654
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