Two weeks ago had my car repossesed for less than 48 hours, as i had not been getting hours at work and was waiting for my first check at my new job. made payment and got it back, no big deal. A full week later my car is taken from the parking lot at work. Gm insisted...Read more
I bought my truck in 2015. I made on time payments until impacted by Hurricane Harvey and a death in my family. I got behind on two payments and in March 2018 was told to make one more payment and they would defer the two payments I was behind. In April 2018 I was able...Read more
My husband is out on temp disability. It took 2 mo for him to receive pymt. Car pymt was behind 2 mo. No problem they said. Pay one pymt. Deferred one. 2 mo later told we are behind. They admitted they forgot & "dropped the ball". Had to pay $2000 to GM..Now they...Read more
I fell a bit behind on my car payment between being laid off briefly at Christmas time. Than my brother passed away and to lighten my financial overload I called GM and set up a deferred payment. The CS I talked to was nice and helpful. This was March 30th. The CS had...Read more
GM Financial - HORRIBLE
They want perfect credit and charge 24% Interest and want a DNA sample. Plus acquisition so called fees. Stay away from them. The people who approves the deals has no clue.
This is in reference to GM Financial system update that started in December of 2017. If you call GM Financial and State that you would like a letter of proof of payment they will send it to you. In receiving this you may send it to all credit bureaus Experian 3 to 5...Read more
I will never use GM Financial again! The customer service regarding payments made never get fixed. I get the same answer every time I call. They say I will send the request to the department that takes care of it, and yet after a month NOTHING DONE. I have made...Read more
I didn't like
- Customer service
Have 3 GM Financial Leases in the household and all payments are made before due date. GM financial feels that they do not need to report to the credit bureaus for the past 6 months. In turn this affects your credit scores. Have called them consistently for the past 3...Read more
GM Financial - To get my title fax
I previously requested that my title info is faxed to the Fayette County Court Clerk's office so that I could register my car in Kentucky. The current registration expired on 4-30-18. This info needs to be faxed to clerk ASAP. Please advise.
GM Financial - Horible service
Bought my lease out 6 months early gm owed me overpayment of 393.00 as of feb 22 2018 it is now april 20 and still cant get overpayment back i have a list of reasons why every time i call its different just a nitemare my dealership with i been with for 40 years is just about as bad wont even return my calls time to leave gm
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