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Two weeks ago had my car repossesed for less than 48 hours, as i had not been getting hours at work and was waiting for my first check at my new job. made payment and got it back, no big deal. A full week later my car is taken from the parking lot at work. Gm insisted...
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2.4
#1266447
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I bought my truck in 2015. I made on time payments until impacted by Hurricane Harvey and a death in my family. I got behind on two payments and in March 2018 was told to make one more payment and they would defer the two payments I was behind. In April 2018 I was able...
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#1265835
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My husband is out on temp disability. It took 2 mo for him to receive pymt. Car pymt was behind 2 mo. No problem they said. Pay one pymt. Deferred one. 2 mo later told we are behind. They admitted they forgot & "dropped the ball". Had to pay $2000 to GM..Now they...
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Anonymous
Arnold Gonzalez

I was affected by Hurricane Harvey plus a death in the family and got behind in my payments. I called GM and explained my situation, explained I was a 100 percent disabled war...

#1265164
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I fell a bit behind on my car payment between being laid off briefly at Christmas time. Than my brother passed away and to lighten my financial overload I called GM and set up a deferred payment. The CS I talked to was nice and helpful. This was March 30th. The CS had...
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#1257559
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GM Financial - HORRIBLE

They want perfect credit and charge 24% Interest and want a DNA sample. Plus acquisition so called fees. Stay away from them. The people who approves the deals has no clue.
#1253811
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This is in reference to GM Financial system update that started in December of 2017. If you call GM Financial and State that you would like a letter of proof of payment they will send it to you. In receiving this you may send it to all credit bureaus Experian 3 to 5...
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1.1
#1253632
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I will never use GM Financial again! The customer service regarding payments made never get fixed. I get the same answer every time I call. They say I will send the request to the department that takes care of it, and yet after a month NOTHING DONE. I have made...
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I didn't like
  • Customer service
#1251461
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Have 3 GM Financial Leases in the household and all payments are made before due date. GM financial feels that they do not need to report to the credit bureaus for the past 6 months. In turn this affects your credit scores. Have called them consistently for the past 3...
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Anonymous
Corinne

I had the same issue. It was really unfair that they can just be allowed to not report for months but we're expected to pay on time. I solved this by filing a dispute with eac...

1.0
#1245271
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GM Financial - To get my title fax

I previously requested that my title info is faxed to the Fayette County Court Clerk's office so that I could register my car in Kentucky. The current registration expired on 4-30-18. This info needs to be faxed to clerk ASAP. Please advise.
#1245191
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GM Financial - Horible service

Bought my lease out 6 months early gm owed me overpayment of 393.00 as of feb 22 2018 it is now april 20 and still cant get overpayment back i have a list of reasons why every time i call its different just a nitemare my dealership with i been with for 40 years is just about as bad wont even return my calls time to leave gm
#1237761
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