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Summary of Gm Financial Customer Service Calls

120 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
04:01 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Gm Financial to Ask about:

Payments and Charges:

  • “Late payment request”
  • “Billing”
  • “My truck sure read pay off ,,, not charge off”

Request for Information:

  • “Key questions”

Product/ Service:

  • “Insurance agency change”

Other:

  • “Refi”
  • “Payoff”
  • “Trying to get a title signed off”

Gm Financial Rating Stats

1.4 out of 5 stars
based on 71 reviews
See all 121 reviews

Rating stats

  1. 50 reviews
  2. 14 reviews
  3. 5 reviews
  4. 1 review
  5. 1 review

About Gm Financial

Top 5 Gm Financial Services

Auto Loan, Auto Leasing, Customer Care, Loan, Leasing

Top 5 Gm Financial Products

Website

Top 5 Likes about Gm Financial

Horrifying, Great interest rate

Top 5 Dislikes about Gm Financial

No empathy or willingness to work with a loyal customer, Employees, Customer service give different answers to same question, Lack of customer service, Customer service

Top 5 Related Companies

General Motors, Chevrolet, AmeriCredit, OnStar, Gmc

Summary

GM Financial is a financial company that focuses on providing a wide range of car-related services. The company is headquartered in Fort Worth, TX and has been in business since September 1992. Gm Financial is a subsidiary of General Motors Company. The company works only with U.S. citizens and provides financial loans to both individuals and small car retailers. The company also provides a large number of benefits to regular clients such as discounts, flexible credit rates and many more.

Gm Financial reviews and complaints

Gm Financial is ranked 280 out of 2242 in Financial Services category

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Gm Financial Stats

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Number of Calls

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