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Summary of GM Financial Customer Service Calls

92 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:45 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact GM Financial to Ask about:

Payments and Charges:

  • “Billing”
  • “My truck sure read pay off ,,, not charge off”
  • “Because of my payment that has been mailed.”

Other:

  • “Get alien release”
  • “Deal term”
  • “Medical emergency”

About GM Financial

Top 5 GM Financial Services

Auto Leasing, Auto Loan, Customer Care, Loan, Leasing

Top 5 GM Financial Products

Website

Top 5 Likes about GM Financial

Horrifying, Great interest rate

Top 5 Dislikes about GM Financial

No empathy or willingness to work with a loyal customer, Employees, Customer service give different answers to same question, Lack of customer service, Bad service

Summary

GM Financial is a financial company that focuses on providing a wide range of car-related services. The company is headquartered in Fort Worth, TX and has been in business since September 1992. Gm Financial is a subsidiary of General Motors Company. The company works only with U.S. citizens and provides financial loans to both individuals and small car retailers. The company also provides a large number of benefits to regular clients such as discounts, flexible credit rates and many more.

GM Financial reviews and complaints

GM Financial is ranked 282 out of 2276 in Financial Services category

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