Manufacturer: Gm Financial Category: Leasing Clear all filters (5 of 5 reviews match)
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I've been automatically paying my lease through gm financial only to discover when I log in to look at my account for the first time there is a $670.00 charge labelled under 'other fees'. I called for an explanation and they said it's because tolls come to them and...
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1.0
Product
Gm Financial Auto Leasing
I didn't like
  • Thieves
#1093943
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Then they call and leave a voicemail saying to call the GM financial. So I call, the person on the other end of the phone wants to know why I am calling...I said you people left me a message to call. He said well have you received your bill for damages. I truthfully...
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1.0
Product
Gm Financial Auto Leasing
I didn't like
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • I hated the finger pointing and the staff suck
#1083583
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AS ADVISIDED, REPEAT MAILING OF CHECK ON 17TH, TODAY ON 24TH RECEIVED TELEPHONE CALL FROM GM FINANCIAL PAYMENT NOT RECEIVED. THEY ADMITTED HAVING PROBLEMS CURRENTLY WITH LEASE PAYMENTS. I AM NOT VERY HAPPY WITH THEM AS I HAVE AT LAST CHECK 867 CREDIT RATING. NO BILLS...
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Product
Gm Financial Auto Leasing
#1051642
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After nearly two months and multiple phone calls they still cannot figure out what THEY did with my September payment which was made on my behalf by Munson Hospital in Traverse City, Michigan.They finally told me they found the misplaced check in their SUSPENCE file...
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1.0
Product
Gm Financial Auto Leasing
I didn't like
  • No action taken to correct the problem
#956703
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Leased my Chev Equinox for 4 years and decided to purchase at the end of the lease - simple?NOT EVEN CLOSE. I called Customer Service early and they told me I could go through my own bank. They told me to have the bank call and gave me a phone number to get a payoff...
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1.0
Product
Gm Financial Auto Leasing
I didn't like
  • Customer service give different answers to same question
#944035
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