Product: Gm Financial Auto Loan Clear all filters (19 of 19 reviews match)
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GM Financial failed to report my payments to credit bureaus since nov 2017. I called and talked with many customer service and supervisors all were rude. I get notice that my credit score had dropped so I looked into and GM had reported my account as closed, had put in...
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Anonymous
Anonymous

You have to fix this through the credit agencies. Forget GM. Dispute the entry with the credit companies and the burden of proof falls to GM. If they can’t prove it, it’s take...

Anonymous
Karl

Then for Heaven's (and your own) sake handle it properly. This situation must be addressed in writing and served via Certified Mail return receipt requested. Telephone calls a...

Product
Gm Financial Auto Loan
#1281771
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System Outage has caused a problem with credit report. Been with GM for 2 yrs and never missed a payment. After verifying that i have never been late they still will not fix it with the credit Bureaus. Its sad,But my wife and i will seek an attorney because this is bad...
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1.0
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Gm Financial Auto Loan
I didn't like
  • Bad service
#1226460
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I have been with GM Financial since 2012 - and up until this year, I had positive experiences. At the end of December, GM Financial did a system upgrade. The system upgrade was suppose to last a week - there were many problems, and 2 1/2 months later we are still...
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Anonymous
TD

Just found out in May, that GM Financial sent 3 late payment notices at one time to the credit bureaus in error due to their system conversions!!!! Unacceptable....I am sugges...

Anonymous
Jeffrey B

We have never been late until the system upgrade or outage, but GM refuse to correct there mistake with Trans,Exp,Eq. I will never ever do business with them again. Credit dro...

Product
Gm Financial Auto Loan
#1211003
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GM Financial - GMC Financial
Try implementing changes that show appreciation to your customers that always pay on time or before payment due date.I called yesterday inquiring about a “payment holiday” due to 3/5 members of my household having the flu and 2 of the 3 have pneumonia as well. ( A 4...
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2.5
Product
Gm Financial Auto Loan
I liked
  • Great interest rate
I didn't like
  • Lack of customer service
  • No empathy or willingness to work with a loyal customer
  • Customer service give different answers to same question
#1190938
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GM Financial-don’t do it

Make payments on line we have confirmation #, they say they don’t receive payments, try to charge late fees, can’t get through phone lines, reps are rude, they make excuses, worst loan company ever .
1.0
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Product
Gm Financial Auto Loan
#1182121
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I have a car loan with GM Financial my loan started in 2011 I had 72 payments I defer eight of those payments I paid all the peanuts loan was due to be paid off May of 2017 with the 8 p.m. it took me to January of 2018 and they wanted my last payment to be $9,000 they...
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1.0
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Gm Financial Auto Loan
#1178054
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Bad business  GM Financial
Still waiting on the activation link email, which still isn't here. At least I have an account number and can mail them a check with my acct. # on it. But this is real business for GM Financial.. In today's day and age of technology, what company does this and messes...
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Anonymous
William

It's nice to read a reasonable complaint from a rational person.Most of the writers herein would have used this as an excuse to withhold payments and then complain when the la...

2.9
Product
Gm Financial Auto Loan
I didn't like
  • Employees
#1176950
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If I could give GM financial a 0 I would. Absolutely terrible. I do not recommend getting loan with them. Try everything you can to stay away. My card was deactivated because I had an over draw fee that I didn't know about because I moved and did not receive the mail....
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1.0
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Gm Financial Auto Loan
#1172625
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I have requested many times to send the papers that my loan is paid.They have not done it. They messed up on my payments. And now will not provide may what I need. How hard is it to send what I need. The loan is paid off!!!! Waiting 4 months now. This is so stupid on...
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1.0
Product
Gm Financial Auto Loan
I didn't like
  • Bad service
#1152508
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Ive got a lot to say about GM Financial & none of it is good. Ive had this used car since November 2012. I was offered no life & disability insurance in this loan. 2 months after I bought this car I got sick & disabled. GM has been heartless. I have paid on the car....
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Product
Gm Financial Auto Loan
#1139060
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