Product: Gm Financial Auto Loan Clear all filters (0 of 22 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I made a $500 payment (plus a $10 "convenience fee) and the web site showed it as paid, then I get a letter that they want to repo my car for non-pay because the $500 payment was returned. Problem is, the money came out of my bank as a payment. Called GM, they told me...
Read more
Anonymous
Anonymous

Listen to the information that's needed. Get it done. Complaining will not get it fixed .

Product
Gm Financial Auto Loan
#1334227
Reply to reviews
I have paid on my loan over 41k for a 2012 Chevy Malibu now that I have paid it off I am still being charged by GM Financial for payments that were already made I requested a payment statement thinking they could also see that I paid off my loan and they lied to me...
Read more
1.0
Product
Gm Financial Auto Loan
#1304916
Reply to reviews
GM Financial failed to report my payments to credit bureaus since nov 2017. I called and talked with many customer service and supervisors all were rude. I get notice that my credit score had dropped so I looked into and GM had reported my account as closed, had put in...
Read more
Anonymous
Anonymous

You have to fix this through the credit agencies. Forget GM. Dispute the entry with the credit companies and the burden of proof falls to GM. If they can’t prove it, it’s take...

Anonymous
Karl

Then for Heaven's (and your own) sake handle it properly. This situation must be addressed in writing and served via Certified Mail return receipt requested. Telephone calls a...

Product
Gm Financial Auto Loan
#1281771
Reply to reviews
I fell a bit behind on my car payment between being laid off briefly at Christmas time. Than my brother passed away and to lighten my financial overload I called GM and set up a deferred payment. The CS I talked to was nice and helpful. This was March 30th. The CS had...
Read more
Product
Gm Financial Auto Loan
#1257559
Reply to reviews
System Outage has caused a problem with credit report. Been with GM for 2 yrs and never missed a payment. After verifying that i have never been late they still will not fix it with the credit Bureaus. Its sad,But my wife and i will seek an attorney because this is bad...
Read more
1.0
Product
Gm Financial Auto Loan
I didn't like
  • Bad service
#1226460
Reply to reviews
I have been with GM Financial since 2012 - and up until this year, I had positive experiences. At the end of December, GM Financial did a system upgrade. The system upgrade was suppose to last a week - there were many problems, and 2 1/2 months later we are still...
Read more
Anonymous
Anonymous

I too am being affected by GM financials inability to correctly report to credit companies. They refuse to help me with the problem.......so upset!!

Anonymous
Cynthia

They haven't updated my credit file since December, and left me with 3 late payments which is severely affecting my credit score. Can we file a Class Action Lawsuit and if so ...

Product
Gm Financial Auto Loan
#1211003
Reply to reviews
Gm Financial - GMC Financial
Try implementing changes that show appreciation to your customers that always pay on time or before payment due date.I called yesterday inquiring about a “payment holiday” due to 3/5 members of my household having the flu and 2 of the 3 have pneumonia as well. ( A 4...
Read more
2.5
Product
Gm Financial Auto Loan
I liked
  • Great interest rate
I didn't like
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • Customer service give different answers to same question
#1190938
Reply to reviews
Show

GM Financial-don’t do it

Make payments on line we have confirmation #, they say they don’t receive payments, try to charge late fees, can’t get through phone lines, reps are rude, they make excuses, worst loan company ever .
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Gm Financial Auto Loan
#1182121
Reply to reviews
I have a car loan with GM Financial my loan started in 2011 I had 72 payments I defer eight of those payments I paid all the peanuts loan was due to be paid off May of 2017 with the 8 p.m. it took me to January of 2018 and they wanted my last payment to be $9,000 they...
Read more
1.0
Product
Gm Financial Auto Loan
#1178054
Reply to reviews
Bad business  GM Financial
Still waiting on the activation link email, which still isn't here. At least I have an account number and can mail them a check with my acct. # on it. But this is real business for GM Financial.. In today's day and age of technology, what company does this and messes...
Read more
Anonymous
William

It's nice to read a reasonable complaint from a rational person.Most of the writers herein would have used this as an excuse to withhold payments and then complain when the la...

2.9
Product
Gm Financial Auto Loan
I didn't like
  • Employees
#1176950
Reply to reviews