Product: Gm Financial Auto Loan Clear all filters (15 of 15 reviews match)
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GM Financial-don’t do it

Make payments on line we have confirmation #, they say they don’t receive payments, try to charge late fees, can’t get through phone lines, reps are rude, they make excuses, worst loan company ever .
1.0
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Gm Financial Auto Loan
#1182121
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I have a car loan with GM Financial my loan started in 2011 I had 72 payments I defer eight of those payments I paid all the peanuts loan was due to be paid off May of 2017 with the 8 p.m. it took me to January of 2018 and they wanted my last payment to be $9,000 they...
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1.0
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Gm Financial Auto Loan
#1178054
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Bad business  GM Financial
Still waiting on the activation link email, which still isn't here. At least I have an account number and can mail them a check with my acct. # on it. But this is real business for GM Financial.. In today's day and age of technology, what company does this and messes...
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Anonymous
William

It's nice to read a reasonable complaint from a rational person.Most of the writers herein would have used this as an excuse to withhold payments and then complain when the la...

2.9
Product
Gm Financial Auto Loan
I didn't like
  • Employees
#1176950
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If I could give GM financial a 0 I would. Absolutely terrible. I do not recommend getting loan with them. Try everything you can to stay away. My card was deactivated because I had an over draw fee that I didn't know about because I moved and did not receive the mail....
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1.0
Product
Gm Financial Auto Loan
#1172625
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I have requested many times to send the papers that my loan is paid.They have not done it. They messed up on my payments. And now will not provide may what I need. How hard is it to send what I need. The loan is paid off!!!! Waiting 4 months now. This is so stupid on...
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1.0
Product
Gm Financial Auto Loan
I didn't like
  • Bad service
#1152508
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Ive got a lot to say about GM Financial & none of it is good. Ive had this used car since November 2012. I was offered no life & disability insurance in this loan. 2 months after I bought this car I got sick & disabled. GM has been heartless. I have paid on the car....
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Product
Gm Financial Auto Loan
#1139060
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Problems I encountered when paying off an auto loan. I noticed the check written to GM was not being cashed. I called Rude and he indicated the ck was not yet received . He indicated maybe we did not send it and there was nothing more he could do. He also said if it...
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1.0
Product
Gm Financial Auto Loan
I liked
  • Horrifying
I didn't like
  • Comments and attitude of customer service
#1088256
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I had purchased a truck at end of May and when it was middle of July realized I had never received any payment book or any correspondence from GMF.When I called they said my payment was 5 days late. It was completely their fault as they mailed everything to wrong...
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2.6
Product
Gm Financial Auto Loan
I didn't like
  • Would not email me written notification of their mistake
#1079301
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This is the 3rd time I have attempted to make a payment online to the GM Financial web page and cannot get to the bottom of the web page to submit payment resulting in frustration so I have made the 10$ Western Union payment as it was convenient at the time. Not...
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Product
Gm Financial Auto Loan
I didn't like
  • Customer service and the online web page
#1075354
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I had my car for 5 years, in a 6 year loan when it was totalled in a car accident.At the time I owed almost $14,000 left in the loan. My insuranced paid $9000 on the loan fir what they thought my car was worth. I contacted GAP i surance to cover the $5,000 and they...
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2.0
Product
Gm Financial Auto Loan
#1067311
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