Product: Gm Financial Auto Loan Clear all filters (10 of 10 reviews match)
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Ive got a lot to say about GM Financial & none of it is good. Ive had this used car since November 2012. I was offered no life & disability insurance in this loan. 2 months after I bought this car I got sick & disabled. GM has been heartless. I have paid on the car....
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Product
Gm Financial Auto Loan
#1139060
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Problems I encountered when paying off an auto loan. I noticed the check written to GM was not being cashed. I called Rude and he indicated the ck was not yet received . He indicated maybe we did not send it and there was nothing more he could do. He also said if it...
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1.0
Product
Gm Financial Auto Loan
I liked
  • Horrifying
I didn't like
  • Comments and attitude of customer service
#1088256
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I had purchased a truck at end of May and when it was middle of July realized I had never received any payment book or any correspondence from GMF.When I called they said my payment was 5 days late. It was completely their fault as they mailed everything to wrong...
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2.6
Product
Gm Financial Auto Loan
I didn't like
  • Would not email me written notification of their mistake
#1079301
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This is the 3rd time I have attempted to make a payment online to the GM Financial web page and cannot get to the bottom of the web page to submit payment resulting in frustration so I have made the 10$ Western Union payment as it was convenient at the time. Not...
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Product
Gm Financial Auto Loan
I didn't like
  • Customer service and the online web page
#1075354
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I had my car for 5 years, in a 6 year loan when it was totalled in a car accident.At the time I owed almost $14,000 left in the loan. My insuranced paid $9000 on the loan fir what they thought my car was worth. I contacted GAP i surance to cover the $5,000 and they...
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2.0
Product
Gm Financial Auto Loan
#1067311
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I have my car since 2011 my car was due to be paid off May 11th 2017 but I defer containment they say a total eight so they added eight days to the end I call to get a payoff and they gave me some ridiculous balance they are charging me for the deferment then a payment...
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Product
Gm Financial Auto Loan
#1056853
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Absolutely disgusted with the service received.They all gave different answers and were absolutely uncaring to what is going on in anyone's lives. I requested a deferment assuming it would be no problems being i have had my loan for over a year and never been late or...
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Anonymous
Anonymous

LETS STOMP THOSE FEET NOW!They are under no obligation to give you a pass on making payments. You're an adult and you signed an agreement to make each and every payment on ti...

1.1
Product
Gm Financial Auto Loan
I didn't like
  • Employees
  • Customer service give different answers to same question
  • No options given to me
#1031708
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I BEGGED AND BEGGED GM FINANCIAL TO PLEASE HELP ME AND WORK SOMETHING OUT SO I COULD KEEP MY CAR AFTER ALL THE MONEY I HAD ALREADY PAID. THE ONLY THING THEY WOULD DO IS TACK PAYMENTS ONTO THE END OF THE LOAN. THAT WASN'T HELPING ME ON A MONTHLY BASIS. AFTER $28,000...
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Anonymous
Anonymous

No, they did a repo because YOU didn't make YOUR monthly payments!

Product
Gm Financial Auto Loan
I didn't like
  • Suck
#993165
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I advised GM Financial in writing two weeks ago that I have retained an attorney and am filing for bankruptcy. I provided my attorney's name and number and they confirmed receipt of same. They then repossessed my vehicle last evening, AFTER being notified of my pending...
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offconsumerpissed
off***sumer***ed

I don't see how what they did was illegal. Frustrating and a lack of sympathy? Sure. But, they have the right to take it back if it's not being paid. And I know it helps zero ...

1.5
Product
Gm Financial Auto Loan
I didn't like
  • No empathy or willingness to work with a loyal customer
  • Lack of customer service
  • Unlawful repossession
#992727
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Will never use gm again.They won't work with you at all. Laid off. 1 payment behind and will not take less than payment and a half. Tried to have changed to $100 over but they won't change. So we'll go in the red and eat ramen noodles. No bail out for me. Didn't gm...
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Anonymous
Anonymous

Where in your contract does it say they will "help" you??? If you are old enough to sign a contract, then you are old enough to work out your problems. They aren't a charity...

Product
Gm Financial Auto Loan
#846180
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