Gm Financial SUCKS
I am leasing my vehicle with this suck a company. I filed bankruptcy but DID NOT include the vehicle, well unbeknownst to me the attorney has to send them what is called a reaffirmation agreement by a certain deadline.
Well, apparently my attorney did not send it in time. So now I cannot access my account in any way shape or form, I cannot even get a statement sent in the mail!! This is so ridiculous!! I have to call these fools everytime I want to know what the balance is if there are any late fees included.
And I have to call them to have the website for Western Union Speedway sent to me because I cannot just log on anymore and make my payments! This is such an inconvenience and they could care less! Nothing with my payments changed and now I feel as if I am being punished for filing bankruptcy. I don't know what IDIOT in this company thought of this stupid policy (no doubt some stupid *** man!!) but it makes no sense.
Do Gm not care about their customers? I cannot wait until my lease is up and I will NEVER use them as my financial institution again!!!
Reason of review: and don't call me again, I've already talked to someone who was of no help .
Preferred solution: Let the company propose a solution.
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