0
Issues
resolved
121
Total
reviews
$150K
Claimed
losses
$7.6K
Avg
loss
19.1K
Page
views
What was your experience with Gm Financial?
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Customers don't like
- No empathy or willingness to work with a loyal customer
- Employees
- Customer service give different answers to same question
Customers like
- Horrifying
- Great interest rate
I payed online and it stated it went thru. I pay everything online or by phone. However, i refuse to pay a 7.50 fee just for paying by phone. I checked my bank account EVERY day waiting for the transaction to take place. 5 days pass and i still see no transaction in my...
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Every month I have to use western union to be sure that my payment is received. This costs me $7.50 fee. Western Union is excellent. However, I should NOT be forced to pay an extra $7.50 because GM Financial is so unreliable and BAD. Their online payment is never...
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Gm Financial - Reposed auto that was paid off in bankruptcy because I
Defaulted chp 13 even though car was paid for they repoed auto and did not send my personal items to me when they had my address they like carpet beggars I read about in school take take take cheat cheat cheat
Stay away, look at the complaints. They fool you into credibility because of the big GM in front. This is a small financial company desperate for more loans and absolute 0 regard for consumers. And please keep in mind, the big GM in front shouldn't reassure you, it...
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I made a $500 payment (plus a $10 "convenience fee) and the web site showed it as paid, then I get a letter that they want to repo my car for non-pay because the $500 payment was returned. Problem is, the money came out of my bank as a payment. Called GM, they told me...
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Anonymous
Listen to the information that's needed. Get it done. Complaining will not get it fixed .
Product
Traded in a 2017 terrain for a 2018 Sierra. Was charged for 3 months both payments totalling over $1100 a month. I called GM several times was told nothing they could do about it because the old account was closed. Had to block GM from my bank. They stopped taking out...
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Gm Financial - Make car payment
Your website is not let me into my acct. Asking me to reset password and when i final get a message to reset it there's no reset password information that's coming up. I only been tring to do this since friday and the representive i spoke to friday Was not helpful at all. Need to pay my bill.
I bought a vehicle that had a loan with GM. I was told by GM customer service if you overnight the certify check then We will send the Lane release form to you in three days. Well it’s been 2 1/2 weeks and we still don’t have it. But GM did cash the check as soon as...
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Currently, I have a lease contract with GM financial with a great rate through Chevy dealership on a Chevy Volt. However, their customer service is the worst that I have ever encounter with a company. Initially, I had enrolled in automatic payments for my monthly...
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Anonymous
Screaming and yelling throwing tantrums over the phone is just plain absurd. Please talk to ppl how youd like to be treated. These reps are people too dammit lol grow up take ...
Anonymous
When I enrolled in autopay , the forms you have to sign and return clearly states how it will process. I sent in my voided check ..etc...once I recieved a letter of confirmati...
Similar to Gm Financial
Fees fees and more fees... They charge you for all their "western union" convenience transactions. This is a $5 to $7.50 fee to use your debit card for a payment as a "convenience fee". I mean come on... it is 2018, am I supposed to pack up my kid in the car and drive...
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Your not forced to pay .... are they twisting your arm to make a pmt thru the 7.50 option? Lol no . When I call they offered different payment options. The website using a che...