GM Financial Reviews and Complaints
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What was your experience with GM Financial?
Customers don't like
- No empathy or willingness to work with a loyal customer
- Employees
- Customer service give different answers to same question
Customers like
- Horrifying
- Great interest rate
I fell a bit behind on my car payment between being laid off briefly at Christmas time. Than my brother passed away and to lighten my financial overload I called GM and set up a deferred payment. The CS I talked to was nice and helpful. This was March 30th. The CS had...
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GM Financial - HORRIBLE
They want perfect credit and charge 24% Interest and want a DNA sample. Plus acquisition so called fees. Stay away from them. The people who approves the deals has no clue.
This is in reference to GM Financial system update that started in December of 2017. If you call GM Financial and State that you would like a letter of proof of payment they will send it to you. In receiving this you may send it to all credit bureaus Experian 3 to 5...
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I will never use GM Financial again! The customer service regarding payments made never get fixed. I get the same answer every time I call. They say I will send the request to the department that takes care of it, and yet after a month NOTHING DONE. I have made...
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I didn't like
- Customer service
Have 3 GM Financial Leases in the household and all payments are made before due date. GM financial feels that they do not need to report to the credit bureaus for the past 6 months. In turn this affects your credit scores. Have called them consistently for the past 3...
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GM Financial - To get my title fax
I previously requested that my title info is faxed to the Fayette County Court Clerk's office so that I could register my car in Kentucky. The current registration expired on 4-30-18. This info needs to be faxed to clerk ASAP. Please advise.
GM Financial - Horible service
Bought my lease out 6 months early gm owed me overpayment of 393.00 as of feb 22 2018 it is now april 20 and still cant get overpayment back i have a list of reasons why every time i call its different just a nitemare my dealership with i been with for 40 years is just about as bad wont even return my calls time to leave gm
march 17 2018 i called my lease compony and ask 4 a early buyout and i told them i was 1 year into my lease and had three years left twice i was quated 10'871 and once 10,543 so i went and contacted my loan compony and started the process and in a couple days they...
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This is my second lease with GM,the first was ok,pull ahead transition was cool,was given a decent rate,but now with this lease they wanna pull ahead but i guesss now your rate is credit based.So if dont have a 700 score you dont get A1 rate ..I had a 640 which i guess...
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Similar to GM Financial
System Outage has caused a problem with credit report. Been with GM for 2 yrs and never missed a payment. After verifying that i have never been late they still will not fix it with the credit Bureaus. Its sad,But my wife and i will seek an attorney because this is bad...
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Ok hm sucks. I paid my lease off and I overpaid my lease and they still owe me 1500 dollars for the past 2 months. They don’t have a problem cashing the check but it’s seems t...