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I have paid on my loan over 41k for a 2012 Chevy Malibu now that I have paid it off I am still being charged by GM Financial for payments that were already made I requested a payment statement thinking they could also see that I paid off my loan and they lied to me...
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1.0
#1304916
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GM Financial - Payment options

Check by phone : $10.00 fee Debit/online : $5.00 fee Cc/online: expensive. IVR : $7.50 fee Check online : free of charge Moneygram: store fees Western union quick collect: store fees Sending a check by mail: free of charge Bill pays: free of charge If we could request a lesser fee for the check by phone? Or could it be free of charge?
1.9
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#1302566
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GM Financial - Late payment request

Hello just Making contact to let you know I missed your call this morning because I was at work till six this evening I will get my paycheck on Friday and a Nother on Tuesday and Wednesday of next week so I will be able to catch up for my late payments any questions call 817-832-9222 David Ferguson
#1301409
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On 12/5/2017, I mistakenly made an over payment on my automobile lease loan. My account number was 171496320 and has since been paid off. From December to July, I have made 10 telephone calls, spoken to at least 10 customer service reps, had my bank call and fax...
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1.0
#1298972
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GM Financial - It was fine

Necer recieved my first bill or statement.
#1296483
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GM Financial - Pay on line

I would like to paid on line
5.0
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#1294117
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GM Financial - Terrible CLUELESS company!!

Paid lease in full and early. I was sent a letter early April saying I had a $1400 coming to me and it would be within 30 days of letter. That would of been mid-May. I have called multiple times and NOBODY can answer where refund is and tell me every time... I will have my Supervisor call you sir. No one calls back!! Wow.
#1292659
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GM Financial - Terrible service

Website will not accept payments and this is June 2018 not January. Six months after their upgrade nothing works. TERRIBLE HORRIBLE
1.8
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Advertised vs Delivered
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Reliability
Staff
Value for money
Website
#1292008
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GM Financial - Credit

More than three year of negative report should not be on my credit report and it is on all three credit bureaus
#1282198
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GM Financial failed to report my payments to credit bureaus since nov 2017. I called and talked with many customer service and supervisors all were rude. I get notice that my credit score had dropped so I looked into and GM had reported my account as closed, had put in...
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Anonymous
Anonymous

You have to fix this through the credit agencies. Forget GM. Dispute the entry with the credit companies and the burden of proof falls to GM. If they can’t prove it, it’s take...

Anonymous
Karl

Then for Heaven's (and your own) sake handle it properly. This situation must be addressed in writing and served via Certified Mail return receipt requested. Telephone calls a...

#1281771
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