I just purchased my new Jeep and I didn’t realize that I got financed with them if I had realized that I would have finance with somebody else I’m trying to pay my first payment by the due date and I can’t even pay it by the due date because their phone system and...Read more
I was a month and an half behind on my payments, had spoken to them on the phone, then, I get this notice in the mail telling me that if I don't pay the full amount two days hence, the contract will be escalated and they will pursue reposession. Their website and all...Read more
Gm Financial - Not good
I am trying to make my car payment however I am unable to pay online I'm unable to reach anyone with customer service. Says they are temporarily closed to make changes to improve service.
Gm Financial - I was charged twice on monthly lease payment
GM has to reinburce the extra amount they withdraw out of my bank account dealing their system outage saying well resume soon for business.
We had agreements in place for my car payments since we were late at the time. They still repossessed my car because THEY said they could not reach us. They said they had instructions not to call me during work hours. Well, what about before and after?? No one called...Read more
I have requested many times to send the papers that my loan is paid. They have not done it. They messed up on my payments. And now will not provide may what I need. How hard is it to send what I need. The loan is paid off!!!! Waiting 4 months now. This is so stupid on...Read more
I didn't like
- Bad service
Gm Financial - Changing the City Code
I don't understand why you changed the City code three HEB and two Krogers they all can't be wrong!
I faxed new banking info in oct . They are now saying they didnt get it until the 3rd time i faxed it . Are charging me a nsf fee as they tried taking it from old acc . I have the fax receipt and phone records that show it was sent . Wont void the NSF fee . Im gonna...Read more
My truck contract was over in September. We have continued making payments and were in the process of working numbers out to buy it. I open my door and my truck is gone. After speaking to two reps. bth saying sorry we just had to pay fees. First woman said $30-$100....Read more
I didn't like
- It was the worst experience we have ever experienced
I made my payments on time for 4 ( on- line) years, except one which was sent to the lease area by mistake. I sent the regular payment on time , then I needed to pay off my car to get a letter or note that I was payed in full from G M for the mortage company I sent in...Read more
Do you have something to say about Gm Financial? What happened? What can we help you with?